Service • Personal Care

Personal Care at Home

Respectful, professional personal care designed around your routines. We support clients in Chatham, across Kent, throughout London, and nationwide across the UK (subject to availability).

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Dignity-first support Person-centred routines Trusted carers Flexible visits

What is personal care?

Personal care is hands-on support with everyday routines that involve personal hygiene, dressing, grooming and wellbeing. Our carers deliver this support with privacy, sensitivity and respect — always guided by your preferences and care plan.

Our promise: We support your independence wherever possible, helping you feel safe, comfortable, and in control.

Who personal care is for

Personal care can help if you or a loved one:

Needs assistance with washing, dressing or daily routines
Has reduced mobility, low confidence or is at risk of falls
Is living with a long-term condition or recovering after illness
Requires support with dementia-related changes
Would benefit from reliable help to stay at home safely

What our personal care can include

Care is tailored — we only provide what’s agreed in your care plan.

Personal hygiene

Washing, bathing or shower support
Oral care and grooming
Skin care support (as appropriate)

Dressing support

Help choosing suitable clothing
Assistance dressing/undressing
Support with footwear and comfort

Toileting support

Discreet toileting assistance (as agreed)
Hygiene support to maintain comfort
Prompts/assistance where required

Mobility & transfers

Support moving safely around the home
Gentle assistance as agreed in the plan
Confidence support for daily movement

Meals & hydration

Meal support and encouragement
Hydration reminders
Basic preparation support (as agreed)

Medication prompts

Reminders/prompts (as agreed)
Recording prompts as part of routine
Support aligned to your plan

Note: Your care plan will clearly outline what support is provided, how often, and any important routines, preferences or safety considerations.

How we deliver personal care

Assessment first — we understand needs, routines and goals
Person-centred plan — clear tasks, timings and preferences
Respectful visits — privacy, dignity and calm communication
Regular reviews — care adjusts as needs change
Family communication — where appropriate and with consent

Safety, dignity & trust

We take dignity and safety seriously. Our carers work professionally and respectfully, following safeguarding practices and a wellbeing-focused approach.

Coverage: Chatham • Kent • London • Nationwide (UK) — subject to availability.

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Personal Care FAQs

How often can personal care visits be arranged?

Visit frequency depends on your needs and availability. We can discuss your routine and recommend a suitable schedule during assessment.

Can I choose what support I receive?

Yes. Support is agreed in your care plan and tailored to your preferences. We aim to support independence while keeping you safe and comfortable.

Is personal care available for adults under 65?

Yes. Personal care can be provided for adults under 65 as well as older adults, depending on needs and availability.

Do you provide dementia-related personal care support?

Yes. We provide calm, consistent support aligned with routines and reassurance, tailored to the person and their wellbeing.

How quickly can personal care start?

Start times depend on your location, support requirements and availability. Contact us with your postcode and needs and we’ll confirm options.