Staff Development

Training

At Here-To-Serve (HTS) Care Ltd, training is central to safe, respectful and consistent care. Our staff complete regular mandatory training and refreshers to maintain high standards, protect wellbeing, and support people with professionalism and confidence.

We focus on practical skills, safeguarding awareness, risk reduction, and person-centred communication—so people receiving support feel safe, understood and treated with dignity at all times.

Ask about our training standards View our services
Our commitment:

Regular training helps us deliver consistent, safe care and respond appropriately to changing needs and risk.

Mandatory training topics

Our staff receive regular mandatory training in areas such as:

  • Basic Life SupportConfidence in emergency response and immediate actions to protect life.
  • Health and SafetySafe working practices to reduce risk in the home and community environments.
  • Moving and HandlingSafe support techniques to reduce injury risk and protect dignity.
  • COSHHSafe use and storage of hazardous substances, cleaning products and materials.
  • Food HygieneClean, safe handling and preparation practices to protect health.
  • Data ProtectionConfidentiality, privacy and secure handling of personal information.
  • Fire SafetyPrevention, awareness, and appropriate response to fire-related risks.
  • Infection ControlHygiene and infection prevention measures to reduce transmission risks.
  • SafeguardingRecognising, reporting and responding to concerns to protect vulnerable people.
  • Dementia CarePerson-centred approaches that support routine, reassurance and communication.
  • Mental HealthUnderstanding wellbeing needs, trauma-aware communication, and supportive responses.
  • And many moreOngoing development aligned to roles, needs, and best practice updates.
Scroll to Top