What families say about us
Feedback from our clients themselves, their families, friends and the professionals they work with — shared experiences of compassionate, respectful and dependable care.
HTS carers – The carer was brilliant
October 1, 2025 • Family feedback
HTS offered a warm welcome and our carer was amazing. She went above and beyond to provide the care we needed. We had her for two weeks and she was outstanding. If you’re struggling, don’t be afraid to ask for help.
— Norman and Danielle
Brilliant Service
September 14, 2025 • Client feedback
I am so happy with the service provided by HTS. The carer provided five weeks of excellent support and nothing was too much trouble. The care and gentleness were outstanding, and communication with someone who is hard of hearing was superb. I’m truly thankful and would highly recommend.
— S. Cooper
Excellent
July 31, 2025 • Family feedback
My husband and I have needed carers over a period of time. Most have been satisfactory and helpful. Recently we were lucky enough to have support from this agency. She was a total delight to have in our home, and my husband had complete faith in her.
— P. Williams
Excellent, professional service
Family feedback
The HTS carer looked after my mum while I went on holiday. Mum was really happy with the care she received. The carer kept me informed how mum was doing which was a lovely thought. When my home flight was cancelled the company stepped in and continued with the care until I returned. I can’t thank them enough for making a stressful situation easier.
— L. Hawes
Caring and always on time
Family feedback
Thank you so much for looking after my father Valentine. The carer was very caring and always on time. My father felt very safe and happy with her care. Thank you again.
— E. Upstone
Absolutely fantastic, kind and compassionate
Family feedback
Here To Serve are absolutely fantastic, so kind and compassionate. The HTS carer was a really lovely lady who looked after my husband so well and he felt comfortable in her presence straight away. She tidied up after she had finished showering and dressing my husband, which made my life so much easier. I would have the HTS carer back anytime as she was cheerful and kind. Many thanks to Here To Serve, a company I can’t recommend highly enough.
— J. Waterer
